Privacy Policy

This Privacy Policy describes how TheClothKitchen (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from TheClothKitchen.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to the users of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.

Changes to This Privacy Policy We may update this Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps that applicable law requires.

How We Collect and Use Your Personal Information To provide our Services, we collect and have collected personal information about you from various sources over the past 12 months. The type of information we collect depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect our rights, users, and the integrity of our Services.

What Personal Information We Collect The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following are categories and specific types of personal information we collect:

Information We Collect Directly from You:

• Basic contact details: Name, address, phone number, and email.
• Order information: Name, billing and shipping address, payment confirmation, email, and phone number.
• Account information: Username, password, and security questions.
• Shopping information: Items viewed, added to cart, or saved to wishlist.
• Customer support information: Details included in communications with us, such as messages sent through the Services.

Information We Collect Through Cookies: We automatically collect certain information about your interactions with our Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

• How you access and use our Site and Services.
• Device and browser information.
• Network connection details.
• IP address and browsing behavior.

Information We Obtain from Third Parties: We may also receive information about you from third parties, including:

• Vendors and service providers supporting our Site and Services (e.g., Shopify).
• Payment processors collect payment details to fulfill your orders.
• Third parties collect data through online tracking technologies such as pixels, web beacons, and cookies.

Category and Categories of Recipients

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information	Vendors and third parties who perform services on our behalf
Commercial information, such as order information, shopping information, and customer support information	Vendors, third parties, and business partners
Internet or other similar network activity, such as Usage Data	Vendors, third parties, and service providers

We do not use or disclose sensitive personal information inferring characteristics about you.

• User-Generated Content Our Services may allow you to post product reviews and other content. Any content submitted to a public area of our Services will be publicly accessible. We cannot guarantee the privacy or security of information shared publicly.
• Third-Party Websites and Links Our Site may link to third-party websites. We are not responsible for the privacy or security of these sites and recommend reviewing their policies before providing any personal information.
• Children’s Data Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion.
• Security and Retention of Your Information We take appropriate measures to protect your personal information. However, no security system is foolproof. The retention of your data depends on legal, contractual, and operational requirements.
• Your Rights and Choices Depending on your location, you may have rights regarding your personal information, including: 
  • Right to Access/Know: Request access to your personal information.
  • Right to Delete: Request deletion of your data.
  • Right to Correct: Request corrections to inaccurate data.
  • Right to Data Portability: Request a copy of your data.
  • Right to Restrict Processing: Request restrictions on data processing.
  • Right to Withdraw Consent: Withdraw consent where applicable.
  • Right to Appeal: Appeal our decision on any data-related request.
  • You can exercise these rights through our Site or by contacting us at the email below.
  • We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. By applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request promptly as required under applicable law.

    Complaints

    If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority.

    International Users

    Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

    If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

    Contact

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or Email theclothkitchen.shop@gmail.com.